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This five-day course, Municipal Digital Governance and Transformation, is provided by LINK as part of the Broadband and Digital Skills for Municipalities programme. This course equips municipal leaders, planners, and practitioners with knowledge and tools to confidently navigate broadband ecosystems, digital infrastructure, and emerging technologies shaping the future of cities and communities.

Course Overview

Build the digital backbone of your municipality. Municipalities sit at the centre of South Africa’s digital transformation. From service delivery to economic inclusion, the ability to plan, govern, and implement broadband infrastructure is no longer optional, it is foundational. This course equips municipal leaders, planners, and practitioners with knowledge and tools to confidently navigate broadband ecosystems, digital infrastructure, and emerging technologies shaping the future of cities and communities.

Municipal Digital Governance and Transformation is a course designed to strengthen the ability of local government to lead in an increasingly digital world. Delivered by the LINK Centre in partnership with key national and international stakeholders, including the UK International Development and the British High Commission Pretoria, the Department of Communications and Digital Technologies (DCDT), the Ministry of Cooperative Governance and Traditional Affairs (CoGTA), and the South African Local Government Association (SALGA), the course provides a practical, non-technical understanding of broadband infrastructure, digital ecosystems, and governance frameworks that underpin modern municipal service delivery. Participants will explore how connectivity enables smarter municipalities, improving service delivery, enabling economic participation, and supporting inclusive digital development.

Course Structure

The course combines expert-led masterclasses with in-person training sessions delivered across participating provinces:

• 3 expert-led masterclasses (online)
• 4 5-day in-person 91¿´Æ¬Íø University accredited training course across 4 provinces
• Practical exercises, case studies, and municipal-focused action-planning

The learning experience is designed to support real-world application, enabling participants to develop digital strategies aligned with municipal planning frameworks such as Integrated Development Plans (IDPs).

Course Locations

This course is delivered across multiple provinces, directly engaging municipalities within their regional contexts:

• North-West
• Limpopo
• KwaZulu-Natal
• Eastern Cape

This regional delivery model ensures that learning is grounded in the realities, challenges, and opportunities of each province.

What You Will Gain

By participating in this course, you will be able to:

• Understand the role of broadband infrastructure in enabling effective municipal service delivery
• Analyse digital ecosystems and their impact on local economic development
• Identify key technologies shaping smart and connected municipalities
• Assess policy, governance, and regulatory considerations in broadband deployment
• Develop strategies to support digital inclusion and reduce the digital divide
• Strengthen institutional capacity to lead digital transformation initiatives

Who Should Attend

This course is designed for:

• Municipal officials and planners involved in infrastructure and service delivery
• Professionals in telecommunications, ICT, and public sector innovation
• Development practitioners supporting digital inclusion and smart city initiatives

If you are responsible for shaping how your municipality connects, serves, and grows, this course is for you.

Why This Matters Now

Digital transformation is not just about technology; it is about people, access, and opportunity. Municipalities that invest in digital capacity today will be better positioned to:

• Deliver services more efficiently
• Attract investment and innovation
• Enable inclusive participation in the digital economy

This course positions you to lead that transformation with clarity, confidence, and impact.

Entry Requirements

An undergraduate qualification is recommended.
Relevant professional experience within the sector will also be considered.

Regional Impact Key Outcomes

This course is not only about learning; it is also about real-time transformation across municipalities. As implementation unfolds across provinces, the course captures:

• Practical insights from municipal environments
• Region-specific challenges and solutions
• Application of broadband strategies within diverse local contexts
• Engagement in applied exercises, including digital readiness assessments, broadband coordination planning, and the development of municipal digital strategies.

Each participant contributes to a growing body of knowledge that reflects the realities of South Africa’s municipalities and strengthens long-term peer-learning.

Course Administrator

Nokhanyo Yolwa
LINK Centre Short Course and Degree Coordinator
nokhanyo.yolwa@wits.ac.za | Tel: +27-11-717-4193

Course Convenor

Dr. Ntsibane Ntlatlapa
LINK Centre Associate Professor
ntsibane.ntlatlapa@wits.ac.za

Registration

Interested participants are invited to apply using this registration link:

Call to Action

Step into the role of a digitally enabled municipal leader. Prepare to shape the future of connectivity, service delivery, and economic development in your municipality.