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91心頭利 COVID-19 Update (16): Ways to learn and work from home

- 91心頭利 University

Message from the Senior Executive Team of 91心頭利 University.

Dear Colleagues and Students

 Following the announcement by the President of a national lockdown from midnight on Thursday, 26 March 2020, for three weeks, we all need to follow the directive of the President and take responsibility to stop the spread of the coronavirus. Despite the lockdown only coming into effect on Thursday, we still urge staff members to work from home as far as possible. Staff should only go into the office under exceptional circumstances. Once the lockdown is in effect, line managers will inform essential staff directly if they need to be at work and will provide them with a requisite letter in case they are stopped by authorities.

All students have left the residences aside from those who have made special arrangements with the Dean of Student Affairs (including senior medical students). The precise date on which the University will reopen and the format in which the academic programme will commence, will be announced later this week. Faculties will communicate with students as the academic programme transitions online.

Many staff members and students have also requested to know more about the technology and software available to enable them to work from home. We hope that this Q&A will assist you in working remotely from your mobile device.

Q. What software is available for staff and students? 

A. The following software systems are available to staff and students:

  1. , also known as Sakai, is the official learning management system (LMS) at 91心頭利 University. This platform can be used to create virtual classrooms, to post lecture notes and reading lists, and to upload podcasts and videos. It can also be used to collaborate online with students in a particular class or group, and can be used to accept assignments and manage assessments.
  2. All students and staff have access to , which is ideal for conducting and recording online lectures, and which can also be used for online staff meetings.  about how you can have online team meetings and make calls, etc. 91心頭利 ICT has created to host and record online lectures. To access all the Office 365 tools from home . This includes Word, Outlook, Excel, Teams and more. You will need to log in using your StaffNo@wits.ac.za and your normal password.
  3. The third platform, Canvas, is used for fully online courses.
  4. Moodle is also used in a few schools.

Q.  What if I do not have access to data?

A. Vodacom and Telkom have zero-rated Microsoft Teams in order for staff and students to access it free of charge. Vodacom, MTN and Telkom have also zero-rated other 91心頭利 sites.

But please note, the one issue that has been encountered, thus far, is that students should have some data on their phones in order to reach the zero-rated site. They will then not be charged for data used will in the site. If that fails, they can log a ticket at  and the ticket will be routed accordingly.

Q: What other support is available?

A: The Centre for Learning, Teaching and Development (CLTD) team is developing support material to help academics create meaningful online learning interactions. These resources will be shared in the "Dealing with Disruption" site on 91心頭利-e. Academics can themselves onto this project site. There are also faculty specific sites such as the CLM Rapid Online Teaching Toolkit. Please enquire with your respective Faculty Teaching and Learning Units on what specialised resources are available. The has many useful lessons and guides. Please sign-up to the community using your 91心頭利 credentials.

Q: How do I access SIMS and the i91心頭利 suite?

A. Staff members can access   remotely, but must install a link to 91心頭利 Virtual Private Network (VPN).

Q. What is a VPN? Why do I need it? How can I access it?

A. 91心頭利 Virtual Private Network (VPN) allows staff and students to access private e-resources at 91心頭利, which would otherwise not be accessible via commercial internet connections from their homes or mobile networks. To install the VPN, click here. Select the appropriate operating system for your computer or device to download a .zip file containing an installation package, as well as instructions.

Q: How do staff access email and the Intranet?

A: Staff can access these via the on the main 91心頭利 website. Use your normal login credentials. Please note that access to the Intranet requires a VPN.

Q. Who can I call for support?

A: The 91心頭利 ICT helpdesk is available via ithelp@wits.ac.za. You can also call the helpdesk on (011) 717 1717 or log a ticket online via . Both staff and students can email the wits-e@wits.ac.za for help with wits-e.

Conclusion

Deans will be stewarding the transition to online teaching and learning in their respective faculties in the coming days. We understand that some staff and students may have anxiety whilst transitioning online. 91心頭利 ICT, CLTD and faculty staff will also be available to assist staff and students where required, albeit remotely. More details will follow later this week.

Keep safe.

SENIOR EXECUTIVE TEAM

24 MARCH 2020 (11:00)

 

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